Testimonials


Joseph M.

  • Fairfax Station, VA
  • First to Review
  • Date: 1/4/2017

After the hailstorm in May, 2016, I contacted 6 roofing companies to get estimates for a new roof, gutters and gutter covers. Juan Portillo of New Sunrise came out and was very thorough in his inspection of our house. He was very professional, went over different roofing options and he did not pressure me to sign the dotted line that day as some companies do so in order to get the sale.  Several times during the decision process I contacted New Sunrise’s office and talked to Telma, the receptionist who was very knowledgeable in the roofing industry.  She gave me addresses of houses near me so I can take a look at their work and also the name of a former customer to contact.  I ended up selecting New Sunrise because they seemed very honest and I could tell they would do a great job.  Telma was extremely helpful and would communicate with Juan to address any of my concerns before and during their work on our roof.  I ended up with GAF shingles, new gutters, gutter covers, ridge vent and a skylight. They did a fantastic job and I would highly recommend them.

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Michael W. in Fairfax Station, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: Their pricing was better than I expected. The kept to the schedule, did a great clean up job, and I would recommend them to my neighbors

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Daryl K. in Alexandria, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: Fast turnaround, professional, and competitive price. After initial contact, they were able to come out and provide a detailed quote within 24 hours. The gentleman putting together the quote showed up exactly on time. After getting a few other quotes, New Sunrise was competitive (better) than any other offer. I was able to schedule New Sunrise to come out and do the work within a week. On the scheduled date, the staff showed up exactly on time to perform the work. The entire crew was respectful and professional. They completed the work on time and as expected. Highly recommended.

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Jennifer R. in Alexandria, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: Highly recommend them for good price and quality work.

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Frank L. in Springfield, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: New Sunrise Roofing did an outstanding job of installing our new roof. They came on time and completed the job as promised, and made sure that the premises were clean. From the time the Juan Portillo came to my residence for the initial interview to the completion of the job, he showed outstanding professionalism, courteousness and a genuine kindness and an attitude that demonstrated the he was serious about doing a good job. He was here working alongside his employees to get the job done as promised. I highly recommend this company to anyone wanting to have their
roof installed. Frank and Cynthis Lee, Springfield, VA of them continue to work from 8AM to 8:30PM, and others guys came a little later to wrap the job including (1) removing old roof, (2) Installing 30lb Ice/water guard and top new roof with drip edge trims, (3) Installing ridge venting fixtures, (4) replacing two damaged gutters with gutter screen guard, (5) cleaning the field, towing away trash, and running magnet sweep twice to make sue no nail left around the house. Overall, very satisfied!

Quality: 4.5
Customer Service: 4.5
Value for Money: 5.0

Review by Farrokh A. in McLean, VA

Project: Install or Replace an Asphalt Shingle Roof
Comments: Great

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by John S. in Arlington, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: The crew were skilled, efficient, and professional. It was clear the crew had much experience working together — not just some part-timers. The company was willing to work with me on a unique need. The bid was quite reasonable. When the work was done, my property was meticulously clean. I am handing out Sunrise’s business cards to my friends.

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Richard C. in Great Falls, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: Everything proceeded according to your plan. The results are wonderful! It looks like we have a new house. Your workers were very efficient and professional. Even the cleanup was first rate. I had expected to do a final cleanup after your crew had left,
but it wasn’t necessary! I couldn’t be happier. Please feel free to use me as a reference for “New Sunrise Roofing, Inc.”.

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Guo C. in Vienna, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: New Sunrise did a great job to replace my roof within ONE day! His price is very reasonable, and he use great quality material (lifetime shingle) and craftsmen. Yesterday, 4-8 people came in, 4

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Les S. in Vienna, VA
Project: Install or Replace an Asphalt Shingle Roof
Comments: great workmanship. Not only did they do what they said they were going to do – but exceeded my expectations. They were to arrive at 8 am on Monday morning. I looked out and saw individuals in truck about 7:30 – there early and were waiting for 8am to start. I went out greeted the crew and they got to work – completed the entire roof in one day.

Quality: 4.0
Customer Service: 4.0
Value for Money: 3.0

Review by Gary H. in Stafford, VA
Project: Repair an Asphalt Shingle Roof
Comments: very professional – most expensive quote – felt comfortable using them.

The team replaced roofing with brand new Architectural Shingles for my home on May 10th and11th 2013 this year. It looks very nice after replacement. The owner of the company Mr. Juan Portillo is a very professional and diligent. The company and Juan even provided a warranty the work for 5 years after the installation. Overall, they did excellent job! Thank you and keep up the good work Juan!

– Review done by Mr. Kim